Shipping and Returns

🚚 Shipping and returns

At TheKickCode.com, we're committed to ensuring that every order reaches you quickly, safely, and reliably . Here you'll find all the information you need about our shipping, returns, and exchanges:

🌍 Where do we ship from?

All orders are processed and shipped directly from Spain , ensuring a fast and controlled service.

🚚 Where do we ship to?

We ship nationally and internationally to most countries around the world.
If your country is not available at checkout, please email us at thekickcode@gmail.com and we will find the best solution for you.

⏱ Estimated delivery times

  • Spain and Europe: 3 to 7 business days.

  • Rest of the world: 7 to 21 business days (depending on destination and available logistics service).

⚠️ Please note that delivery times may vary during periods of high demand (promotional campaigns, holidays, customs, or external circumstances such as weather).

💸 Shipping cost

Shipping costs are automatically calculated during the checkout process, based on the destination, order weight, and shipping method selected.

✨ With certain promotions, you can benefit from free shipping to Europe.

🔎 Track your order

Once shipment is confirmed, you'll receive an email with the tracking number so you can check the location of your package at any time.

🌐 International Shipping and Customs

If your order is shipped outside the European Union, import taxes, duties, or local fees may apply, which are the customer's responsibility.
TheKickCode has no control over these additional charges and cannot calculate them in advance.

📦 Returns and exchanges

At The Kick Code, we want you to shop with complete confidence . That's why we accept returns and exchanges when the product has a manufacturing defect .

🛡️ Each pair is carefully reviewed before shipping, but if anything isn't right, we're always open to offering a refund or exchange so your experience is safe and transparent.

⚠️ Returns will not be accepted for reasons other than those indicated.

📩 How to manage it?

To request a return or exchange, please contact us via:

Our team will review your case and provide you with a response as soon as possible to guide you through the process.

Thank you for trusting TheKickCode . Our mission is to make your experience as good as your sneakers. 👟✨